Customer Satisfaction Survey results tell about satisfied clients Mar 06
Our 4th Client satisfaction survey was held in October last year. The results pointed out that our clients
are mostly satisfied or very satisfied with us, overall satisfactions index was 4,2 (scale 1 to 5).
The best office reached the level of 4,8.
Especially our clients highlighted our accountant's professional skills, languages knowledge and friendliness; majority of answered clients would suggest Leinonen Group as reliable accountancy and advisory services provider to their friends and colleagues.
Opinions of our clients are very important for us, therefore we will pay more attention to surveys. Next Client satisfaction survey for all clients will be carried out in second half of 2015. In February we will organize survey to new clients - in the scope of that survey will be clients with whom we have had cooperation 6 moths.